What defines an industrial telephone?

An industrial telephone is engineered for continuous operation in high-noise, high-risk, and harsh environments. It features reinforced housings, industrial-grade components, and compatibility with SIP, VoIP, or analog networks used in industrial communication systems.

How do industrial phones differ from standard rugged telephones?

Industrial phones are designed not only for physical durability but also for seamless integration with plant-wide communication infrastructure. They support industrial protocols, centralized monitoring, and long-term reliability in mission-critical applications.

Are LightCom weatherproof emergency phones suitable for permanent outdoor installation?

Yes. LightCom weatherproof emergency phones are rated for permanent outdoor use and are designed to withstand rain, dust, UV exposure, corrosion, and extreme temperature fluctuations in industrial and public safety environments.

What advantages do weatherproof VoIP phones offer in industrial settings?

Weatherproof VoIP phones enable IP-based communication while maintaining environmental protection. They support centralized management, remote diagnostics, and high-quality audio, making them ideal for outdoor industrial and infrastructure applications.

What certifications are required for explosion proof telephones?

Explosion proof telephones require certifications such as ATEX, IECEx, or equivalent standards, depending on the region and hazard classification. These certifications ensure safe operation in explosive gas and dust environments.

What is an industrial SIP phone and where is it commonly deployed?

An industrial SIP phone is a network-based industrial telephone that uses the SIP protocol for voice communication. It is commonly deployed in factories, oil and gas facilities, power plants, and transportation infrastructure, where centralized IP communication and system integration are required.

Why are emergency pool phones mandatory in many facilities?

Emergency pool phones are often required by safety and building codes to provide immediate access to emergency services. They ensure rapid response during drowning incidents or medical emergencies in aquatic facilities.

How are swimming pool emergency phones designed for corrosive environments?

Swimming pool emergency phones use sealed enclosures, corrosion-resistant materials, and moisture-protected electronics to ensure reliable operation in chlorinated, humid, and outdoor pool environments.

What standards apply to elevator emergency phones?

Elevator emergency phones must comply with ASME A17.1 and ADA regulations, ensuring accessible and reliable communication for passengers during elevator entrapments, emergencies, and power failures.

Why are cellular elevator phones replacing traditional landlines?

Cellular elevator phones eliminate the need for dedicated analog lines, reduce maintenance costs, and support modern elevator code requirements while maintaining reliable emergency communication.

How are intercom systems used in emergency management in schools?

School intercom systems support lockdown announcements, mass notifications, and controlled access communication. They play a critical role in coordinated emergency response and daily campus operations.

What features are essential in an outdoor intercom system?

An effective outdoor intercom system requires weatherproof construction, vandal resistance, clear audio in noisy environments, and compatibility with access control and security systems.

How do blue light emergency phones improve public safety?

Blue light emergency phones increase visibility and accessibility to emergency assistance in public areas. Their presence acts as both a safety measure and a deterrent, enabling rapid response in critical situations.

How are mine phones used to maintain safety and operations in underground mines?

Mine phones are rugged devices that provide reliable voice communication in confined, dusty, and high-humidity underground environments. They enable real-time coordination, emergency response, and operational efficiency for mining personnel.

Does LightCom support international industrial communication projects?

Yes. LightCom supports industrial communication deployments across the USA, Canada, and Europe, including compliance with regional standards and project-specific requirements.

Can the phones be used in high-noise environments?

Yes, industrial phones from LightCom are designed with high-volume audio and noise-canceling features for clear communication.

LC303-PB Flush Mount ADA Emergency Call Box Stainless Steel (Analog / SIP / 4G LTE)

ADA Emergency Communication for Public Safety | Analog · SIP/VoIP · 4G LTE | IP65 · IK10 · CE · FCC · RoHS · ISO 9001 | 2-Year Warranty

The LC303-PB Flush Mount ADA Emergency Call Box Stainless Steel is a vandal-resistant, hands-free emergency communication device designed for public areas, transportation infrastructure, parking facilities, and industrial environments where reliable communication and accessibility are critical. Built with a 304 stainless steel enclosure (SS316 available upon request) and a vandal-resistant metal emergency buttons with backlit, this unit ensures long-term operation in harsh environments including outdoor installations, humid areas, and corrosive environments. Equipped with braille and text stickers on the phone panel and optional hearing loop makes the device suitable for ADA-compliant emergency communication systems.

The LC303-PB Flush Mount ADA Emergency Call Box Stainless Steel provides:

• One or two programmable vandal proof emergency call buttons with backlit for immediate connection to predefined numbers
• Hands-free communication with noise-cancelling microphone
• Built-in 2W speaker for clear audio
• Braille and text labels for accessibility compliance
• 1 or 2 relays for remote control of external devices (doors, lights, alarms)
• Reliable communication in noisy and outdoor environments

Why Choose LC303-PB Emergency Call Box with Hearing Loop

Stainless Steel Construction. 304 stainless steel body with brushed finish provides high resistance to vandalism, corrosion, and harsh weather conditions.
Weatherproof & Vandal Resistant. IP55–IP65 (NEMA 4X equivalent) environmental protection and IK10 impact resistance for indoor and outdoor installations.
ADA Accessible Communication. Integrated Braille and text labels and optional hearing loop, and hands-free operation make the unit suitable for public and accessible installations.
Proven Reliability. Industrial-grade components with MTBF exceeding 50,000 hours (approx. 5.7 years of continuous 24/7 operation).
Multiple Communication Technologies in One Platform. Integration Technologies (One Platform — Three Options)
Wide Temperature Range. Operating temperature from −40°C to +65°C (−40°F to +149°F).
Low Maintenance Design. Rear cable entry protect cables from vandalism and environmental damage.
Unified Mechanical Design. Same housing and mounting for all versions simplifies engineering drawings, installation, and project standardization.

1. SIP / VoIP Option (LC303-PB-SIP)

Power: PoE (IEEE 802.3af) or 12V DC
Protocol: SIP 2.0 (RFC 3261) – compatible with most IP-PBX systems
Audio: Full duplex communication, echo cancellation
Management: Web browser configuration, remote diagnostics
Control: Two integrated relays for remote control of external devices
Network: DHCP, Static IP, VLAN, SNMP, SRTP supported

2. 4G Cellular Option (LC303-PB-4G)

Connectivity: 4G LTE via SIM card
Power: 12V DC
Configuration: Remote programming via SMS
Monitoring: Remote diagnostics (signal strength, battery voltage, audio status)
Audio: 90 dB ringing level
Antenna: External SMA antenna with 2 m cable
Regional Versions: North America, EMEA, Asia, Australia

3. Analog Option (LC303-PB-A)

Power: Line-powered from PABX / PSTN (no external power required)
Functions: Hotline dialing, auto-dial, sequential dialing, auto hang-up timer
Remote Programming: Via DTMF tones
Control: One relay for external device control
Compatibility: All standard PBX/PABX systems

Designed for Public Safety & Infrastructure

The Emergency Call Box is designed for locations where safety communication must always be available:

Parking lots and parking garages
Metro and railway platforms
Elevators and lift lobbies
Hospitals and medical facilities
Police stations and public buildings
ATMs and bank vestibules
Stadiums and arenas
University campuses and Industrial facilities
Building entrances and secured doors

Installation & Mounting

The LC303-PB is designed for fast and secure wall-mounted installation in public or industrial environments.

Installation Features:

Flush Mount stainless steel housing
Rear able entry for vandal protection
Tamper-resistant mounting screws
Simple terminal connections
Suitable for indoor and outdoor installation

Typical Installation by Version:

Analog Version

Connect telephone line (PABX/PSTN)
Connect relay wires (optional)
No external power required

SIP Version

Connect Ethernet cable (PoE) or Connect Ethernet + 12V DC power
Connect relay outputs if required

4G Version

Insert SIM card
Connect antenna and 12V DC power
Program phone numbers via SMS

Available Customizations & Accessories

One or two emergency buttons (choose at checkout)
Custom text, braille labels, logo (upon request)
Hearing loop (upon request)
Flashing beacon / strobe light (upon request)
External loudspeaker (upon request)
Stainless steel SS316 housing (upon request)
Color coating (RAL colors) (upon request)

Order Information:

LC303-1PB-SIP - Flush Mount ADA Emergency Call Box Stainless Steel, 1 vandal proof button with backlit, SIP/PoE Powered
LC303-1DB-A - Flush Mount ADA Emergency Call Box Stainless Steel, 1 vandal proof button with backlit, Analog Line-Powered
LC303-1DB-4G - Flush Mount ADA Emergency Call Box Stainless Steel, 1 vandal proof button with backlit, 4G LTE Wireless, power supply and antenna included
LC303-2PB-SIP - Flush Mount ADA Emergency Call Box Stainless Steel, 2 vandal proof buttons with backlit, SIP/PoE Powered
LC303-2DB-A - Flush Mount ADA Emergency Call Box Stainless Steel, 2 vandal proof buttons with backlit, Analog Line-Powered
LC303-2DB-4G - Flush Mount ADA Emergency Call Box Stainless Steel, 2 vandal proof buttons with backlit, 4G LTE Wireless, power supply and antenna included

LC303-PB Flush Mount ADA Emergency Call Box Stainless Steel (SIP, Analog, 4G)

$585.00

Excluding Sales Tax

Connection technologies

1 or 2 buttons

Quantity

1. Analog Version

Power & Connectivity

Power Supply: From analogue telephone network

Supply Voltage: 24 VDC to 65 VDC

Supply Current: 20 mA DC to 100 mA DC

Dialing Method: DTMF mode (per ITU-T Q.23)

Communication Type: Full duplex

Connection: Standard PSTN or analogue PABX

Audio & Operation

Ringer Volume:

80 dB(A) @ 1 m (3.3 ft)

110 dB(A) @ 1 m (with external horn speaker)

Hook Switch: None

M.T.B.F.: Over 50,000 hours

Casing & Durability

Material: Stainless steel body

Keypad: 1x Push button + internal keypad (for programming)

Protection: IP66 (EN60529)

Operating Temperature: –40°C to +70°C (–40°F to +158°F)

Storage Temperature: –45°C to +85°C (–49°F to +185°F)

Dimensions & Weight

Unit Size: 300 × 220 × 50 mm (11.8" × 8.7" × 2.0")

Carton Size: 340 × 235 × 165 mm (13.4" × 9.3" × 6.5")

Net Weight: 2.5 kg (5.5 lbs)

Gross Weight: 3.0 kg (6.6 lbs)

2. SIP-VoIP Version

Power & Connectivity

Power Supply: PoE or 12V DC

Power Consumption:

Idle: 1.5 W

Active: 1.8 W

Ports:

WAN: 10/100Base-T RJ-45 (LAN, Auto MDIX)

LAN: 10/100Base-T RJ-45 (PC, Auto MDIX)

Main Chipset: Broadcom

Communication Type: Full duplex

Network Features

SIP Protocol: SIP 2.0 (RFC3261)

Codec Support: G.711 A/U, G.722 (8kHz/16kHz), G.723, G.729

Echo Cancellation: G.168 (hands-free supports 96ms)

Authentication: None, Basic, MD5

Connectivity: PPPoE, VLAN, STUN, DHCP

Audio & Operation

Ringer Volume:

90–95 dB(A) @ 1 m (3.3 ft)

110 dB(A) @ 1 m (with external horn speaker)

Hook Switch: None

M.T.B.F.: Over 50,000 hours

Casing & Durability

Material: Stainless steel body

Keypad: 1x Push button + internal keypad (for programming)

Protection: IP54–IP66 (depending on installation)

Operating Temperature: –40°C to +70°C (–40°F to +158°F)

Storage Temperature: –45°C to +85°C (–49°F to +185°F)

Dimensions & Weight

Unit Size: 300 × 220 × 50 mm (11.8" × 8.7" × 2.0")

Carton Size: 340 × 235 × 165 mm (13.4" × 9.3" × 6.5")

Net Weight: 2.5 kg (5.5 lbs)

Gross Weight: 3.0 kg (6.6 lbs)

3. 4G-LTE Version

Power & Connectivity

Power Supply: 12V DC

Power Consumption:

Idle: 0.3 W

Active: 1.5 W

Communication Type: Full duplex

Remote Programming: SMS-based configuration

Frequency Bands

A Version: WCDMA/HSDPA 850/1900 MHz; GSM/GPRS/EDGE 850/900/1800/1900 MHz

E Version: UMTS/HSDPA 900/2100 MHz; GSM/GPRS/EDGE 850/900/1800/1900 MHz

J Version: UMTS/HSDPA 850(800)/2100 MHz; GSM/GPRS/EDGE 850/900/1800/1900 MHz

Audio & Operation

Ringer Volume: 90–95 dB(A) @ 1 m (3.3 ft)

Hook Switch: None

M.T.B.F.: Over 50,000 hours

Casing & Durability

Material: Stainless steel body

Keypad: 1x Push button + internal keypad (for programming)

Protection: IP54–IP66 (depending on installation)

Operating Temperature: –40°C to +70°C (–40°F to +158°F)

Storage Temperature: –45°C to +85°C (–49°F to +185°F)

Dimensions & Weight

Unit Size: 300 × 220 × 50 mm (11.8" × 8.7" × 2.0")

Carton Size: 340 × 235 × 165 mm (13.4" × 9.3" × 6.5")

Net Weight: 2.5 kg (5.5 lbs)

Gross Weight: 3.0 kg (6.6 lbs)
Thank you for shopping at LightCom!

We strive to ensure customer satisfaction. Please review our refund and exchange policy to understand your rights and obligations.

1. Refund and Exchange Eligibility

We offer refunds and exchanges within 10 days of your purchase. After this period, we cannot provide a refund or exchange.

To qualify for a refund or exchange:

Condition: Items must be unused and in the same condition as received.

Packaging: Items must be in their original packaging.

Proof of Purchase: A receipt or proof of purchase is required.

Exclusions:

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Gift Purchases: If marked as a gift during purchase and shipped directly to you, a gift credit will be issued for the value of your return.

2. Exchanges

We replace items only if they are defective or damaged.

For exchanges, contact us at mike.lightcom@gmail.com and send your item to:
487 Morgan Ct, Holland, PA, 18966.

3. Non-Refundable Items

The following items are not eligible for refunds:

Gift cards.

Certain health and personal care items.

Items not in their original condition, damaged, or missing parts (unless caused by our error).

Items returned more than 10 days after delivery.

4. Refund Process

Once your return is received and inspected, we will:

Notify you via email of the receipt and the approval/rejection of your refund.

If approved, process your refund and issue a credit to your original payment method within a specified time frame.

Partial Refunds:

Items not in original condition or missing parts (not due to our error) may receive a partial refund.

5. Late or Missing Refunds

If you haven’t received a refund:

Recheck your bank account.

Contact your credit card company, as processing times may vary.

If you’ve followed these steps and still haven’t received your refund, contact us at mike.lightcom@gmail.com.

6. Shipping for Returns

Do not return products to the manufacturer. All returns must be sent to:
487 Morgan Ct, Holland, PA, 18966.

Customer Responsibility: Return shipping costs are your responsibility and are non-refundable.

If a refund is granted, return shipping costs will be deducted from the refund amount.

Delivery Times: The time for an exchanged product to reach you may vary based on location.

Shipping Disclaimer: We cannot guarantee receipt of your returned item.

If you have any questions or concerns, please contact us:

Email: mike.lightcom@gmail.com

Phone: (267) 506-7283

Thank you for choosing LightCom!
Last updated: February 12, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.

Shipping Time

For standard models - Ready-to-Ship Time: 10 business days (excluding transit time for shipping).

For customized models - Ready-to-Ship Time: 14-16 business days (excluding transit time for shipping).

Shipping Options

Free Shipping within the U.S.

We offer free standard shipping on all orders within the United States.

International Shipping

We ship to most countries worldwide.

For international orders, delivery times and costs vary based on the destination.

Some shipments may be fulfilled by third-party suppliers managing inventory.

Important Note:

Additional taxes, duties, or customs fees may apply depending on your country’s regulations. These fees are beyond our control and are the responsibility of the customer.

Contact Us

If you have any questions about this policy or need assistance with shipping details, please reach out to us:

📞 Phone: (267) 506-7283
📧 Email: mike.lightcom@gmail.com
🌐 Contact Form: www.lightcom-telecom.com
Vandal-Resistant Design – Built with a stainless steel body and tamper-proof keypad, ensuring durability in high-risk environments.

Weatherproof Protection – Rated IP54 to IP65, making it resistant to dust, moisture, and harsh weather conditions.

Multiple Connectivity Options – Available in Analog, SIP-VoIP, GSM, and 4G versions to suit various communication needs.

Hands-Free Operation – Designed for easy, push-button communication, ideal for emergency and public use.

Loud and Clear Audio – Powerful speaker with 90–95 dB(A) ringer volume, ensuring clear sound even in noisy environments.

Easy Installation & Maintenance – Wall-mounted design with hidden wiring for protection against tampering and quick setup.

Reliable Performance – MTBF over 50,000 hours, guaranteeing long-term functionality with minimal downtime.

Build-in - Induction loop
🚉 Transportation & Public Infrastructure

Railway and metro platforms

Bus terminals and transit stations

Airports (public areas and service zones)

Parking lots and garages

Highway emergency call points

🏛️ Government & Security Facilities

Prisons and correctional institutions

Police stations and detention centers

Military bases and security checkpoints

Courthouses and municipal buildings

🏥 Healthcare & Social Institutions

Hospitals and emergency wards

Care homes and rehabilitation centers

Clinics and pharmaceutical cleanrooms

Laboratories and controlled environments

🏟️ Public Venues & Outdoor Areas

Stadiums and sports arenas

Amusement and theme parks

Concert venues and open-air event grounds

University campuses and school buildings

Outside buildings and remote access points

💳 Finance & Business Facilities

ATM machines and banking lobbies

Industrial plants and factories

Warehouses and logistics hubs

Commercial centers and shopping malls
Vandal-Resistant Phone

SMA whip antenna (for cellular versions)

Power supply (for cellular versions)

Installation kit

Torx security key