What defines an industrial telephone?

An industrial telephone is engineered for continuous operation in high-noise, high-risk, and harsh environments. It features reinforced housings, industrial-grade components, and compatibility with SIP, VoIP, or analog networks used in industrial communication systems.

How do industrial phones differ from standard rugged telephones?

Industrial phones are designed not only for physical durability but also for seamless integration with plant-wide communication infrastructure. They support industrial protocols, centralized monitoring, and long-term reliability in mission-critical applications.

Are LightCom weatherproof emergency phones suitable for permanent outdoor installation?

Yes. LightCom weatherproof emergency phones are rated for permanent outdoor use and are designed to withstand rain, dust, UV exposure, corrosion, and extreme temperature fluctuations in industrial and public safety environments.

What advantages do weatherproof VoIP phones offer in industrial settings?

Weatherproof VoIP phones enable IP-based communication while maintaining environmental protection. They support centralized management, remote diagnostics, and high-quality audio, making them ideal for outdoor industrial and infrastructure applications.

What certifications are required for explosion proof telephones?

Explosion proof telephones require certifications such as ATEX, IECEx, or equivalent standards, depending on the region and hazard classification. These certifications ensure safe operation in explosive gas and dust environments.

What is an industrial SIP phone and where is it commonly deployed?

An industrial SIP phone is a network-based industrial telephone that uses the SIP protocol for voice communication. It is commonly deployed in factories, oil and gas facilities, power plants, and transportation infrastructure, where centralized IP communication and system integration are required.

Why are emergency pool phones mandatory in many facilities?

Emergency pool phones are often required by safety and building codes to provide immediate access to emergency services. They ensure rapid response during drowning incidents or medical emergencies in aquatic facilities.

How are swimming pool emergency phones designed for corrosive environments?

Swimming pool emergency phones use sealed enclosures, corrosion-resistant materials, and moisture-protected electronics to ensure reliable operation in chlorinated, humid, and outdoor pool environments.

What standards apply to elevator emergency phones?

Elevator emergency phones must comply with ASME A17.1 and ADA regulations, ensuring accessible and reliable communication for passengers during elevator entrapments, emergencies, and power failures.

Why are cellular elevator phones replacing traditional landlines?

Cellular elevator phones eliminate the need for dedicated analog lines, reduce maintenance costs, and support modern elevator code requirements while maintaining reliable emergency communication.

How are intercom systems used in emergency management in schools?

School intercom systems support lockdown announcements, mass notifications, and controlled access communication. They play a critical role in coordinated emergency response and daily campus operations.

What features are essential in an outdoor intercom system?

An effective outdoor intercom system requires weatherproof construction, vandal resistance, clear audio in noisy environments, and compatibility with access control and security systems.

How do blue light emergency phones improve public safety?

Blue light emergency phones increase visibility and accessibility to emergency assistance in public areas. Their presence acts as both a safety measure and a deterrent, enabling rapid response in critical situations.

How are mine phones used to maintain safety and operations in underground mines?

Mine phones are rugged devices that provide reliable voice communication in confined, dusty, and high-humidity underground environments. They enable real-time coordination, emergency response, and operational efficiency for mining personnel.

Does LightCom support international industrial communication projects?

Yes. LightCom supports industrial communication deployments across the USA, Canada, and Europe, including compliance with regional standards and project-specific requirements.

Can the phones be used in high-noise environments?

Yes, industrial phones from LightCom are designed with high-volume audio and noise-canceling features for clear communication.

LC104-PB Heavy-Duty Outdoor Emergency Phone (SIP, 4G, Analog), yellow

Critical Voice Communication for Extreme Environments | Analog · SIP · 4G versions | CE, FCC, RoHS, IK10, IP67, NEMA 4X, ISO9001 standards | ADA compliant versions available | 2-Year Warranty

The LC104-PB Heavy-Duty Outdoor Emergency Phone (SIP, 4G, Analog) is engineered for public and industrial areas where reliability is mission-critical. Built from die-cast aluminum alloy with a weatherproof polyurethane-coated enclosure, this IP66/IP67 and IK10-rated telephone delivers secure, high-clarity communication in the harshest conditions.

Designed for highways, tunnels, urban infrastructure and smart city, building entrances and secured access points projects, offshore platforms, mining sites, power plants, and heavy lifting machinery, this industrial emergency phone withstands dust, water, vibration, salt air, extreme temperatures, and vandalism.

The die-cast aluminum enclosure, IP67 (NEMA 4X equivalent) protection, and IK10 impact resistance ensure long service life with minimal maintenance. Constructed from die-cast aluminum with a polyurethane finish, it is purpose-built to survive salt-air corrosion, physical impact, and extreme weather. Standardization is simplified through a consistent mechanical form factor across all network protocols.

Multiple communication options and consistent mechanical design make the LC104-KB easy to specify, deploy, and standardize across large-scale industrial projects.

Why Choose LC104-PB:

Industrial-grade aluminum enclosure resistant to impact, corrosion, and vandalism
Hands-free operation with 1 or 2 vandal-resistant metal emergency call button
IP67 (NEMA 4X equivalent) weatherproof protection and IK10 impact resistance for indoor and outdoor deployment
High acoustic output with noise-cancelling microphone, ensuring intelligible calls without additional accessories
Proven Reliability: Industrial-grade components with an MTBF exceeding 50,000–65,000 hours (5.7 - 7.4 years of continuous 24/7 operation).
Multiple communication options in one platform– Analog (PSTN / PABX)– SIP / VoIP (RFC 3261, PoE IEEE 802.3af)– 4G LTE for remote or infrastructure-limited sites
Wide temperature tolerance from −40°C to +65°C (−40°F to +149°F), reducing failure risk in extreme climates
LED indicator (blinks on incoming call)
Consistent mechanical form factor across all versions, simplifying drawings, BOMs, and substitutions
Straightforward system integration with legacy and modern telecom architectures

Designed for Mission-Critical Infrastructure

This Heavy-Duty Outdoor Emergency Phone (SIP, 4G, Analog) is built for environments where communication failure is not an option:

Maritime & Ports: Corrosive salt-air environments, offshore platforms, cargo terminals, and high-moisture river docks.
Heavy Industry: Steel mills, manufacturing plants, oil & gas sites, and power utilities with vibration, dust, and extreme temperatures.
Transport Infrastructure: Airports, rail platforms, metro systems, highways, bridges, and road tunnels with high ambient noise.
Public Safety & Urban Infrastructure: Parking garages, stadiums, campuses, building entrances, gated perimeters, and roadside emergency call points.
Remote & Unmanned Sites: Substations, wind farms, pumping stations, and isolated industrial facilities requiring reliable emergency communication.

Integration Technologies (One Platform — Three Options, choose at check-out).

1. SIP / VoIP Option (LC104-1PB-S)

Power: PoE (IEEE 802.3af) or 12V DC.
Protocol: SIP 2.0 (RFC 3261); compatible with Cisco, Avaya, Siemens, and Asterisk.
Management: Browser-based Web-UI for remote diagnostics and configuration.
Control: Two integrated relays for remote control of external hardware (gates, sirens).

2. 4G Cellular Option (LC104-1PB-4G)

Connectivity: Independent 4G LTE operation via standard SIM card.
Off-Grid Ready: Powered by 12V DC; optional solar and battery backup kits available.
Monitoring: Remote SMS reporting for battery voltage, signal strength, and volume.
Regional Support: Specific variants for North America (Verizon, AT&T, T-Mobil etc.) and other Countries.

3. Analog Option (LC104-PB-A)

Power: 100% line-powered (PSTN / PABX); requires no external power source.
Features: Supports call transfer, automatic dialing with delay, and line-powered external light control.

Installation & Mounting

Versatile Mounting: Native support for Wall or Pole installation.
Cable Entry: Bottom cable gland access point ensures protected, tamper-proof wiring.
Fast Deployment: Internal fast-terminal connections reduce labor time and field installation costs.
Wall-mounted design with heavy-duty mounting bar
3 × M20 cable gland entry points for protected cable routing
Suitable for indoor and outdoor installation

Available Customizations & Accessories (on demand):

Body Color: Red, Orange, Green, Blue, Black (RAL colors available).
Custom Inscription: Personalized robust silk printed text, logos, or labels.
Power Solutions: Integrated Solar Power kits or Built-in Backup Battery (3–5 days standby) - for 4G models.
Full keypad, LCD display
Supports ADA standards with optional Braille plates
Alert Systems: External Strobe Light (Beacon) and High-Output Loudspeaker integration.
Environmental Add-ons: Acoustic Hoods for noise reduction and heavy-duty Mounting Pillars/Bollards.

Order Information:

LC104-1KB-S - Heavy-Duty Industrial Telephone, SIP/PoE Powered, 1 button, yellow
LC104-1KB-A - Heavy-Duty Industrial Telephone, Analog Line-Powered, 1 button, yellow
LC104-1KB-4G - Heavy-Duty Industrial Telephone, 4G LTE Wireless, power supply and antenna included, 1 button, yellow
LC104-2KB-S - Heavy-Duty Industrial Telephone, SIP/PoE Powered, 2 buttons, yellow
LC104-2KB-A - Heavy-Duty Industrial Telephone, Analog Line-Powered, 2 buttons, yellow
LC104-2KB-4G - Heavy-Duty Industrial Telephone, 4G LTE Wireless, power supply and antenna included, 2 buttons, yellow

LC104-1PB Heavy-Duty Outdoor Emergency Phone (SIP, 4G, Analog)

$458.00

Excluding Sales Tax

4G-GSM Series Telephone User Manual V2

LC100 Series Analog Telephone User Manual V2

LC100 Series VOIP Telephone User Manual V2

LC104-PB-4G Specification

LC104-PB-Analog Specification

LC104-PB-SIP Specification

Download Product Specs

Connection technologies

1 or 2 buttons

Quantity

Heavy-Duty Outdoor Emergency Phone

Versions Available: Analog | 4G LTE | SIP / VoIP

General Specifications (All Versions)

Housing Material: Die-cast aluminum alloy

Finish: Outdoor polyurethane coating

Impact Protection: IK10 (vandal-resistant)

Ingress Protection: IP66 / IP67 (dustproof & waterproof)

Operation Mode: Hands-free

Emergency Call Button: 1 or 2 vandal-resistant metal buttons

Audio System:

Built-in 2W speaker

Noise-cancelling microphone

HD voice with echo cancellation

LED Indicator: Blinking on incoming call

Mounting: Wall-mounted (no door cover)

Cable Entries: 3 × M20 cable gland entry points

Temperature Range:

Operating: -40°C to +65°C (-40°F to +149°F)

Storage: -40°C to +75°C (-40°F to +167°F)

Reliability:

MTBF: >50,000 hours (~5.7 years continuous operation)

Certifications: CE, FCC, RoHS, ISO9001

Analog Version

Power Supply: Line powered

Operating Voltage: 24–65 VDC

Operating Current: 20–100 mA DC

Ringer Voltage: 48–90 VAC (21–54 Hz)

Ringing Volume: 80 dB(A) @ 1 m (3.3 ft)

Dialing: DTMF (ITU-T Q.23) or Pulse (programmable)

Lightning Protection: ITU-T K.21 enhanced level

Remote Programming: Via DTMF tones or keypad

Functions:

Programmable auto hang-up timer

Scheduled auto-dial test

Supports external beacon (line powered)

1 relay output for external device control

Compatible with standard Analog PABX systems

4G LTE Version

Communication Mode: 4G LTE

Power Supply: 12V DC

Adapter Input: 7.4–12V DC

Power Consumption:

Idle: 0.3W

Active: 1.5W

Ringing Volume: 90 dB(A) @ 1 m (3.3 ft)

Configuration: Remote via SMS

Functions:

Auto-dial numbers

Remote monitoring

Configurable 6–8 minute call timeout

Diagnostic reporting (signal strength, speaker/mic status)

Antenna: External SMA male, 2 m (6.6 ft) cable
GNSS (module dependent): GPS / GLONASS / BeiDou / Galileo
LTE Modules: North America, EMEA, Japan, Latin America, ANZ, Verizon

SIP / VoIP Version

Protocol: SIP 2.0 (RFC3261 compliant)

Power Supply: PoE (IEEE 802.3af) or 12V DC

Power Consumption:

Idle: 1W

Active: 2.4W

Ports:

WAN: 10/100Base-T RJ45

LAN: 10/100Base-T RJ45

Audio Codecs: G.711 A/U, G.722, G.723, G.729

Communication Mode: Full duplex

Ringing Volume: 90–95 dB(A) @ 1 m (3.3 ft)

Network Features:

VLAN

QoS / ToS

SNMP v1

SRTP

HTTPS

DHCP / Static IP

802.1x

ONVIF

LDAP

NTP

FTP / TFTP

Management:

Web-based configuration

Firmware upload

Remote Telnet debugging

Auto-switch between primary and backup SIP servers

2 relay outputs for external device control

Echo cancellation G.168 (up to 96 ms hands-free)

Mechanical & Shipping Information

Unit Size: 334 × 204 × 74 mm (13.15 × 8.03 × 2.91 in)

Shipping Dimensions: 200 × 300 × 440 mm (7.87 × 11.81 × 17.32 in)

Net Weight: 5 kg (11.02 lb)

Gross Weight: 6 kg (13.23 lb)

Packaging: Foam padding + carton

Typical Applications

Highways & bridges

Road and pedestrian tunnels

Building entrances & gates

Parking garages

Industrial plants & steel mills

Mining sites

Offshore wind farms & ports

Power stations

Cranes & bulk material handling systems

Remote infrastructure & emergency call points
Thank you for shopping at LightCom!

We strive to ensure customer satisfaction. Please review our refund and exchange policy to understand your rights and obligations.

1. Refund and Exchange Eligibility

We offer refunds and exchanges within 10 days of your purchase. After this period, we cannot provide a refund or exchange.

To qualify for a refund or exchange:

Condition: Items must be unused and in the same condition as received.

Packaging: Items must be in their original packaging.

Proof of Purchase: A receipt or proof of purchase is required.

Exclusions:

Only regular-priced items are eligible for refunds. Sale items are non-refundable.

Gift Purchases: If marked as a gift during purchase and shipped directly to you, a gift credit will be issued for the value of your return.

2. Exchanges

We replace items only if they are defective or damaged.

For exchanges, contact us at mike.lightcom@gmail.com and send your item to:
487 Morgan Ct, Holland, PA, 18966.

3. Non-Refundable Items

The following items are not eligible for refunds:

Gift cards.

Certain health and personal care items.

Items not in their original condition, damaged, or missing parts (unless caused by our error).

Items returned more than 10 days after delivery.

4. Refund Process

Once your return is received and inspected, we will:

Notify you via email of the receipt and the approval/rejection of your refund.

If approved, process your refund and issue a credit to your original payment method within a specified time frame.

Partial Refunds:

Items not in original condition or missing parts (not due to our error) may receive a partial refund.

5. Late or Missing Refunds

If you haven’t received a refund:

Recheck your bank account.

Contact your credit card company, as processing times may vary.

If you’ve followed these steps and still haven’t received your refund, contact us at mike.lightcom@gmail.com.

6. Shipping for Returns

Do not return products to the manufacturer. All returns must be sent to:
487 Morgan Ct, Holland, PA, 18966.

Customer Responsibility: Return shipping costs are your responsibility and are non-refundable.

If a refund is granted, return shipping costs will be deducted from the refund amount.

Delivery Times: The time for an exchanged product to reach you may vary based on location.

Shipping Disclaimer: We cannot guarantee receipt of your returned item.

If you have any questions or concerns, please contact us:

Email: mike.lightcom@gmail.com

Phone: (267) 506-7283

Thank you for choosing LightCom!
Last updated: January 17, 2024

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.

Shipping Time

Ready-to-Ship Time: 10 business days (excluding transit time for shipping).

Shipping Options

1. In-Store Pickup

Available for all purchases.

Pickup hours: Monday–Friday, 9:00 AM–6:00 PM.

2. Standard Shipping

We ship to most countries worldwide.

For international orders, delivery times and costs vary based on the destination.

Some shipments may be fulfilled by third-party suppliers managing inventory.

International Shipping

We offer worldwide shipping, including Canada and many other countries.

To confirm if we deliver to your country, please check at checkout or contact us using the form on our website.

Important Note: Additional taxes, duties, or customs fees may apply depending on your country’s regulations. These fees are beyond our control and are the responsibility of the customer.

Contact Us

If you have any questions about this policy or need assistance with shipping details, please reach out to us:

Phone: (267) 506-7283

Email: mike.lightcom@gmail.com

Contact Form: www.lightcom-telecom.com
1. Rugged Weatherproof Protection (IP66/IP67 Rated)

Ensures reliable operation in harsh conditions (dust, moisture, extreme temperatures).

Ideal for industrial sites, outdoor areas, and high-risk environments.

Extends the device’s durability and lifespan in demanding applications.

2. Versatile Connectivity (Analog, SIP, 4G/GSM)

Compatible with multiple network types, ensuring flexibility in deployment.

SIP models support VoIP over PoE or 12VDC, reducing cabling needs.

4G/GSM models support SIM cards from various carriers, allowing seamless communication without landline connections.

3. Quick & Simple Installation

Fast-fit terminal connections simplify setup.

Remote configuration options (SMS for 4G, Web for SIP) reduce deployment time.

Ideal for rapid deployment across multiple locations.

4. Long MTBF (Mean Time Between Failures)

55,000+ hours of operation, ensuring years of reliable, uninterrupted performance.

Reduces maintenance needs and downtime, keeping critical communication active.

5. Crystal-Clear Audio & High Volume Output

Loudspeaker output up to 110 dB(A) ensures clear communication in noisy environments.

Delivers high-quality, noise-resistant voice transmission for accurate message delivery.

6. Expandable with Additional Accessories

Offers customizable options like external speakers, emergency buttons, and protective covers.

Adaptable to specific project needs, enhancing safety and usability.

7. Vandal-Resistant, IK10 Impact Protection

Heavy-duty aluminum alloy casing resists physical abuse.

Maintains functionality in high-risk locations, such as public areas and industrial plants.

8. Customization for Unique Project Requirements

Available in multiple colors (yellow, blue, red, orange, black).

Supports beacon light integration and other design modifications.

Ensures seamless integration with project aesthetics and safety guidelines.

Our emergency telephones provide reliable, high-performance communication solutions, ensuring safety, durability, and ease of use in the most demanding environments.
Key lockable latch

Upper & lower internal mounting plates

Flat label area or custom embossed logo on door

Vandal resistant screws for upper mounting plate

Body Color: Red, Orange, Green, Blue, Black (RAL colors available).

Custom Inscription: Personalized robust silk printed text, logos, or labels.

Power Solutions: Integrated Solar Power kits or Built-in Backup Battery (3–5 days standby) - for 4G models.

Full keypad, LCD display

Supports ADA standards with optional Braille plates

Alert Systems: External Strobe Light (Beacon) and High-Output Loudspeaker integration.

Environmental Add-ons: Acoustic Hoods for noise reduction and heavy-duty Mounting Pillars/Bollards.
Elevators

Parking ramps / lots

Emergency pool phones

ATM machines

Medical centers

Silent hold-up alarm dialer

Area of refuge locations

Lobbies

Entryways

Campus emergency stations

Stadiums

Convention centers

Public access areas

Outdoor emeregncy phone
Weather proof intercom device

Installation kit

Antenna and cable

Special key for opening the case

Bolts for fastening