LC301-1PB-4G Cellular Emergency Help Point

Thank you for shopping at LightCom!

We strive to ensure customer satisfaction. Please review our refund and exchange policy to understand your rights and obligations.

1. Refund and Exchange Eligibility

We offer refunds and exchanges within 10 days of your purchase. After this period, we cannot provide a refund or exchange.

To qualify for a refund or exchange:

• Condition: Items must be unused and in the same condition as received.
• Packaging: Items must be in their original packaging.
• Proof of Purchase: A receipt or proof of purchase is required.

Exclusions:

• Only regular-priced items are eligible for refunds. Sale items are non-refundable.
• Gift Purchases: If marked as a gift during purchase and shipped directly to you, a gift credit will be issued for the value of your return.

2. Exchanges

• We replace items only if they are defective or damaged.
• For exchanges, contact us at mike.lightcom@gmail.com and send your item to:
  487 Morgan Ct, Holland, PA, 18966.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards.
• Certain health and personal care items.
• Items not in their original condition, damaged, or missing parts (unless caused by our error).
• Items returned more than 10 days after delivery.

4. Refund Process

Once your return is received and inspected, we will:

• Notify you via email of the receipt and the approval/rejection of your refund.
• If approved, process your refund and issue a credit to your original payment method within a specified time frame.

Partial Refunds:

• Items not in original condition or missing parts (not due to our error) may receive a partial refund.

5. Late or Missing Refunds

If you haven’t received a refund:

• Recheck your bank account.
• Contact your credit card company, as processing times may vary.
• If you’ve followed these steps and still haven’t received your refund, contact us at mike.lightcom@gmail.com.

6. Shipping for Returns

• Do not return products to the manufacturer. All returns must be sent to:
  487 Morgan Ct, Holland, PA, 18966.
• Customer Responsibility: Return shipping costs are your responsibility and are non-refundable.
  • If a refund is granted, return shipping costs will be deducted from the refund amount.
• Delivery Times: The time for an exchanged product to reach you may vary based on location.
• Shipping Disclaimer: We cannot guarantee receipt of your returned item.

If you have any questions or concerns, please contact us:

• Email: mike.lightcom@gmail.com
• Phone: (267) 506-7283

Thank you for choosing LightCom!

Last updated: February 12, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.

Shipping Time

• Average Delivery Time: 10-17 business days (excluding transit time for shipping).

Shipping Options

• Free Shipping within the U.S.

  • We offer free standard shipping on all orders within the United States.

• International Shipping

  • We ship to most countries worldwide.
  • For international orders, delivery times and costs vary based on the destination.
  • Some shipments may be fulfilled by third-party suppliers managing inventory.

Important Note:

Additional taxes, duties, or customs fees may apply depending on your country’s regulations. These fees are beyond our control and are the responsibility of the customer.

Contact Us

If you have any questions about this policy or need assistance with shipping details, please reach out to us:

📞 Phone: (267) 506-7283
📧 Email: mike.lightcom@gmail.com
🌐 Contact Form: www.lightcom-telecom.com

1. No landline required
   The LC301-1PB-4G works over a cellular LTE network using a local SIM card, making it ideal for sites where traditional phone lines are unavailable, unreliable, or being removed.
2. Ideal for POTS replacement
   A practical solution for elevator emergency phone upgrades, lift modernization, parking structures, remote buildings, and other locations still relying on outdated analog phone lines.
3. Fixed emergency call point
   Unlike a personal mobile phone, the LC301-1PB-4G stays in one known location and can be clearly marked for emergency, security, or assistance calls.
4. Pre-recorded location message
   The device can play a pre-recorded message after connection, helping identify the building name, elevator number, address, floor, gate, or site location when the caller cannot speak clearly.
5. Hands-free emergency communication
   One-button operation allows users to quickly call a programmed number without a handset or special training.
6. Vandal-resistant stainless steel housing
   Designed for public safety, elevator, parking, transportation, and high-traffic environments where durability and tamper resistance are important.
7. No Wi-Fi or local network required
   The 4G LTE version is suitable for hard-to-wire locations, remote buildings, access gates, industrial yards, and public safety points.
8. Clear two-way audio
   Built-in speaker, noise-cancelling microphone, full-duplex communication, and puncture-resistant speaker/microphone protection help support reliable communication in demanding environments.
9. Flexible emergency integration
   Optional beacon, visual alert, external loudspeaker, backup battery, solar power, custom labels, and regional LTE modules are available depending on project requirements.
10. Designed for fast installation
    Wall-mounted stainless steel housing, rear cable entry, external antenna connection, and included power supply make the unit practical for retrofit and modernization projects.

• Add Horn & Lamp on the top
• Key lockable latch
• Upper & lower internal mounting plates
• Flat label area or custom embossed logo on door
• Vandal resistant screws for upper mounting plate

• 4G emergency phone without landline
• Elevator emergency phone replacement
• POTS replacement for elevators
• Cellular elevator emergency phone
• Parking garage emergency phone
• Remote site emergency phone
• Utility site emergency call point
• Public safety emergency help point
• Access gate emergency phone
• Industrial yard emergency phone
• Rural building emergency phone
• Hard-to-wire emergency communication point

1. Weather proof intercom device
2. Installation kit
3. Antenna with cable (4G)
4. Special key for opening the case
5. Bolts for fastening
6. Power supply (4G)

Need the best price? Call or email to us and we will make an individual offer for you.

1. What is the LC301-1PB-4G used for?

The LC301-1PB-4G is a vandal-resistant 4G emergency phone without landline. It is used as a fixed hands-free emergency call point in elevators, parking areas, remote buildings, utility sites, access gates, public safety points, and hard-to-wire locations.

2. Does the LC301-1PB-4G need a landline?

No. The LC301-1PB-4G uses a cellular LTE network with a local SIM card. It does not require a traditional phone line, analog PBX, wired internet, or Wi-Fi.

3. Is this model suitable for replacing old POTS elevator phones?

Yes. The LC301-1PB-4G is a strong option for POTS replacement and elevator emergency phone modernization where traditional analog phone lines are being removed, becoming unreliable, or becoming expensive to maintain.

4. Can it be used inside an elevator?

Yes, it can be used for elevator and lift emergency communication projects. It is suitable for elevator cabins, elevator lobbies, machine rooms, parking structures, and building emergency call points. Final installation requirements should be confirmed with the elevator contractor, AHJ, and applicable local code requirements.

5. What happens when the emergency button is pressed?

When the button is pressed, the device places a call over the cellular LTE network to a programmed number, such as a security desk, monitoring center, maintenance team, dispatch office, or emergency contact.

6. Can it play a pre-recorded message?

Yes. The LC301-1PB-4G can be configured to play a pre-recorded voice message after the call connects. This message can include the building name, elevator number, site address, floor, gate number, or other location information.

7. Why is a pre-recorded message useful?

A pre-recorded location message is useful when the caller cannot speak, is confused, does not know the exact location, or when the operator needs immediate identification of where the call is coming from. This is especially valuable for elevators, remote facilities, parking garages, and public safety points.

8. Is this better than relying on a mobile phone?

It solves a different problem. A mobile phone is personal and may be discharged, unavailable, restricted, or carried by someone who is not on site. The LC301-1PB-4G is a fixed emergency call point that stays in one known location and can be used by workers, contractors, visitors, or the public.

9. Does it require Wi-Fi?

No. The LC301-1PB-4G does not require Wi-Fi. It communicates through the cellular LTE network using a SIM card.

11. Can the phone call any number?

The device can be programmed to call a designated number such as security, dispatch, maintenance, a monitoring center, or an emergency response contact. Call routing depends on the SIM plan, cellular carrier, and project configuration.

12. What cellular carrier does it work with?

Carrier compatibility depends on the selected LTE module, SIM card, country, LTE bands, and project location. Regional 4G module options are available for North America, Europe, and other international markets. Final SIM activation and carrier approval should be confirmed before deployment.

13. Is an antenna included?

Yes. The 4G version includes an antenna and power supply. External antenna placement should be selected based on signal strength at the installation site.

14. Can it work in remote locations?

Yes. The LC301-1PB-4G is designed for locations where wired phone or network infrastructure is not practical. It is suitable for remote buildings, gates, utility sites, cabins, industrial yards, and rural facilities, provided cellular coverage is available.

15. Is the housing vandal-resistant?

Yes. The LC301 series uses a stainless steel vandal-resistant enclosure with anti-tamper rear cable entry, puncture-resistant speaker/microphone protection, and rugged metal call button design.

16. Can it be installed outdoors?

The LC301-1PB-4G is suitable for many indoor, public safety, and sheltered outdoor applications. For fully exposed outdoor installations, final environmental requirements, mounting location, weather exposure, and enclosure rating should be reviewed before installation.

17. Can a beacon or strobe light be added?

Yes. Optional visual alert devices such as a beacon or strobe can be added depending on project requirements. This is useful in parking garages, industrial areas, public buildings, and noisy or high-traffic locations.

18. Can an external loudspeaker be connected?

Yes. External loudspeaker options may be available depending on the project configuration. This can help improve audibility in noisy or larger spaces.

19. Can it have backup battery or solar power?

Yes. Backup battery and solar power options may be available for the 4G version depending on the project. These options are useful for remote locations, outdoor safety points, and sites where power reliability is a concern.

20. Can the label be customized?

Yes. Custom labels, emergency markings, Braille / ADA-related markings, and project-specific instructions may be available upon request.

21. Is it ADA compliant?

ADA-related options may be available, including button height planning, Braille signage, and high-visibility emergency markings. Final ADA compliance depends on installation height, location, signage, and local code requirements.

22. What documents are available for project approval?

Available documentation may include datasheet, technical drawing, installation information, wiring details, dimensions, and configuration guidance. Technical drawings with exact dimensions and bolt spacing are available in the PDF datasheet.

23. What is included with the LC301-1PB-4G?

The 4G version includes the vandal-resistant emergency help point, cellular LTE communication, one call button, power supply, and antenna. Optional accessories and custom configurations may affect price and lead time.

24. Is the pre-recorded message included in the standard price?

No. The pre-recorded message function is an optional paid feature and costs $80.00.

25. How do I order the pre-recorded message option?

Please send us a request by email or through the contact form and attach the audio file you want to be recorded into the device. After we receive your request, we will send you a payment link for the LC301-1PB-4G with the pre-recorded message function activated.

26. What can the pre-recorded message say?

The message can include important location or emergency information, such as the building name, site address, elevator number, floor, gate number, or instructions for the monitoring center.