P560 SIP intercom server 100 users

• Device Type: On-premise IP PBX for small to medium-sized businesses

• User Capacity: Supports up to 200 users (100 base users, expandable with DSP module)

• Concurrent Calls: Up to 60 simultaneous calls (30 base calls, expandable with DSP module)

• Call Center Agents: Up to 200 agents

• Telephony Interfaces:

  • FXS Ports: Up to 8 (for analog phones or fax machines)

  • FXO/BRI Ports: Up to 8 (for PSTN or ISDN BRI lines)

  • GSM/3G/4G Ports: Up to 4 (for mobile network connectivity)

  • E1/T1/J1 Ports: Up to 1 (for digital PRI lines)

• Expansion Modules:

  • EX08: Adds 8 FXS/FXO/BRI ports

  • EX30: Adds 1 E1/T1/J1 port

  • D30 DSP Module: Adds 100 users and 30 concurrent calls

• Networking:

  • Ethernet Ports: 2 × Gigabit Ethernet (10/100/1000 Mbps)

  • USB Ports: 1 × USB-A (supports up to 2TB storage)

  • NFC Support: Yes (for quick configuration)

• Storage:

  • Hard Disk: 1 × SATA (supports up to 2TB)

• Audio & Video:

  • Voice Codecs: G.711 (alaw/ulaw), G.722, G.726, G.729A, GSM, Speex, ADPCM, iLBC

  • Video Codecs: H.263, H.263P, H.264, MPEG4

  • DTMF: In-band, RFC4733, RFC2833, SIP INFO

• Protocols:

  • Transport Protocols: UDP, TCP, TLS, SRTP

• Management:

  • Web Interface: Yes (for configuration and monitoring)

  • Operator Panel: Visualized console for call management

• Security:

  • Built-in Security Features: Yes (to minimize system vulnerabilities)

• Environmental:

  • Operating Temperature: Up to 104°F (40°C)

  • Humidity: 10%–90%, non-condensing

• Physical Dimensions:

  • Size: 1U rack-mountable, 19-inch standard

  • Weight: Approximately 7 kg (15.4 lbs)

Thank you for shopping at LightCom!

We strive to ensure customer satisfaction. Please review our refund and exchange policy to understand your rights and obligations.

 

1. Refund and Exchange Eligibility

We offer refunds and exchanges within 10 days of your purchase. After this period, we cannot provide a refund or exchange.

To qualify for a refund or exchange:

• Condition: Items must be unused and in the same condition as received.
• Packaging: Items must be in their original packaging.
• Proof of Purchase: A receipt or proof of purchase is required.

Exclusions:

• Only regular-priced items are eligible for refunds. Sale items are non-refundable.
• Gift Purchases: If marked as a gift during purchase and shipped directly to you, a gift credit will be issued for the value of your return.

2. Exchanges

• We replace items only if they are defective or damaged.
• For exchanges, contact us at mike.lightcom@gmail.com and send your item to:
  487 Morgan Ct, Holland, PA, 18966.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards.
• Certain health and personal care items.
• Items not in their original condition, damaged, or missing parts (unless caused by our error).
• Items returned more than 10 days after delivery.

4. Refund Process

Once your return is received and inspected, we will:

• Notify you via email of the receipt and the approval/rejection of your refund.
• If approved, process your refund and issue a credit to your original payment method within a specified time frame.

Partial Refunds:

• Items not in original condition or missing parts (not due to our error) may receive a partial refund.

5. Late or Missing Refunds

If you haven’t received a refund:

• Recheck your bank account.
• Contact your credit card company, as processing times may vary.
• If you’ve followed these steps and still haven’t received your refund, contact us at mike.lightcom@gmail.com.

6. Shipping for Returns

• Do not return products to the manufacturer. All returns must be sent to:
  487 Morgan Ct, Holland, PA, 18966.
• Customer Responsibility: Return shipping costs are your responsibility and are non-refundable.
  • If a refund is granted, return shipping costs will be deducted from the refund amount.
• Delivery Times: The time for an exchanged product to reach you may vary based on location.
• Shipping Disclaimer: We cannot guarantee receipt of your returned item.

If you have any questions or concerns, please contact us:

• Email: mike.lightcom@gmail.com
• Phone: (267) 506-7283

Thank you for choosing LightCom!

Last updated: February 12, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.

Shipping Time

• Ready-to-Ship Time: 10 business days (excluding transit time for shipping).

Shipping Options

• Free Shipping within the U.S.

  • We offer free standard shipping on all orders within the United States.

• International Shipping

  • We ship to most countries worldwide.
  • For international orders, delivery times and costs vary based on the destination.
  • Some shipments may be fulfilled by third-party suppliers managing inventory.

Important Note:

Additional taxes, duties, or customs fees may apply depending on your country’s regulations. These fees are beyond our control and are the responsibility of the customer.

Contact Us

If you have any questions about this policy or need assistance with shipping details, please reach out to us:

📞 Phone: (267) 506-7283
📧 Email: mike.lightcom@gmail.com
🌐 Contact Form: www.lightcom-telecom.com

• Scalable User Capacity: Supports up to 50 users and 25 concurrent calls, making it suitable for small to medium-sized businesses.

• Versatile Telephony Ports:

  • FXS Ports: Up to 8 for connecting analog phones or fax machines.

  • FXO Ports: Up to 8 for connecting to PSTN lines.

  • GSM/3G/4G LTE Ports: Up to 4 for mobile network connectivity.

  • BRI Ports: Up to 8 for ISDN BRI lines.

• Unified Communications: Seamless integration with Yeastar's Linkus UC Clients for desktop, mobile, and web access.

• Call Center Features: Includes inbound call center solutions with call distribution, queue panel, wallboard, SLA, and call reports.

• Operator Panel: Visualized console for handling calls based on real-time availability.

• Security & Reliability: Built-in security mechanisms to minimize system vulnerabilities.

• Corporate Offices: Small, medium, and branch offices requiring centralized phone management.

• Call Centers: Businesses handling multiple inbound and outbound calls with queue management and SLA monitoring.

• Banks & Financial Institutions: For secure, high-reliability internal and external communications.

• Factories & Manufacturing Plants: Enabling communication across production floors, warehouses, and management offices.

• Educational Institutions: Schools, colleges, and universities with multiple departments and administrative offices.

• Healthcare Facilities: Clinics, hospitals, and labs requiring secure and reliable phone communication.

• Retail Chains & Stores: Multi-location retail businesses needing centralized call management and unified communications.

• Hotels & Hospitality: Front desk, concierge, housekeeping, and back-office communications integration.

• Warehouses & Logistics Centers: Efficient communication across large storage areas and distribution hubs.

• Government Offices & Municipal Buildings: Departments with high-volume internal and external phone traffic.

• Residential Complexes: Gated communities or large apartment complexes with intercom and concierge systems.

• Co-working Spaces: Shared office environments requiring scalable phone systems for multiple tenants.

1. 1× P650 Appliance: The main unit of the PBX system.

2. 1× Power Cord: For powering the appliance.

3. 1× Ethernet Cable: For network connectivity.

4. 2× Rack Mounting Kits: For mounting the appliance in a standard 19-inch server rack.

5. 1× Grounding Stud & Nut: For grounding the appliance to ensure safety.

6. 4× Rubber Feet: For placing the appliance on a flat surface without causing damage.

7. 1× Warranty Card: For warranty registration and support.

8. 1× Quick Installation Guide: For easy setup and installation.