LC210-1B Outdoor Vandal-Resistant SOS Emergency Telephone (SIP, Analog, 4G), red

Versions: Analog / SIP (VoIP) / 4G LTE

 

General (All Versions)

• Enclosure: High-durability cold-rolled steel with a vandal-resistant powder-coated finish.

• Ingress Protection: IP65 (NEMA 4 equivalent)

• Vandal Resistance: Armored handset cord, reinforced housing

• Audio: Noise-cancelling microphone, Hearing Aid Compatible (HAC)

• Ringing Volume: up to 90 dB(A) @ 3.3 ft (1 m)

• Operating Temperature:

  • −40°F to +149°F (−40°C to +65°C)

• Storage Temperature:

  • −40°F to +167°F (−40°C to +75°C)

• Reliability:

  • MTBF > 50,000 hours (5.7 years of continuous 24/7 operation)

• Accessibility:

  • Integrated Inductive Coupler as standard for Hearing Aid Compatibility (HAC).

• Mounting: Wall mounting or pole mounting

• Compliance:

  • Fully certified to CE, FCC, RoHS, and ISO9001 standards.

 

Communication Versions

 

1. Analog Version

• Power Supply: Line-powered from PSTN / PABX

• Operating Voltage: 24–65 VDC

• Operating Current: 20–100 mA DC

• Ringer Voltage: 48–90 VAC (21–54 Hz)

• Dialing: DTMF or Pulse (ITU-T Q.23 compliant)

• Functions:

  • Automatic dialing with delay

  • Programmable auto hang-up timer

  • Scheduled test calls for line monitoring

• Programming: Can be programmed remotely via DTMF tones or through the integrated keypad.

• Relay Output:

  • 1 relay for remote control of external devices

 

2. SIP / VoIP Version

• Power Supply:

  • PoE IEEE 802.3af or 12 VDC

• SIP Protocol: SIP 2.0 (RFC 3261)

• Compatibility: Cisco, Avaya, Siemens, and SIP-compliant IP-PBX systems

• Audio Codecs: G.711, G.722, G.723, G.729

• Communication Mode: Full duplex

• Echo Cancellation: G.168 compliant

• Network Interfaces:

  • WAN: 10/100Base-T RJ45

  • LAN: 10/100Base-T RJ45

• Functions:

  • Automatic dialing with delay

  • Sequential calling (up to 4 groups)

  • Automatic primary/backup server switching

• Relay Outputs:

  • 2 relays for remote control of external devices

• Management:

  • Web-based configuration (static IP or DHCP)

 

3. 4G LTE Version

• Power Supply: 12 VDC

• Power Consumption:

  • Idle: 0.3 W

  • Working: 1.5 W

• Communication Mode: 4G LTE

• SIM: Standard SIM card

• Functions:

  • Auto-dial numbers

  • Configurable call timeout (6–8 minutes)

• Remote Management:

  • Configuration and monitoring via SMS

  • Diagnostics: signal strength, battery voltage, volume levels

• Antenna:

  • External quad-band SMA antenna

  • Cable length: 6.5 ft (2 m)

• Optional: Solar power and backup battery kit

 

Physical & Packaging Information (All Versions)

• Unit Size:

  • 11.8 × 7.1 × 6.3 in

  • (300 × 180 × 161 mm)

• Shipping Dimensions:

  • 13.4 × 9.5 × 7.1 in

  • (340 ×240 × 180 mm)

• Net Weight:

  • 8.8 lbs (4 kg)

• Gross Weight:

  • 11.0 lbs (5 kg)

• Packaging:

  • Foam padding, heavy-duty carton

Thank you for shopping at LightCom!

We strive to ensure customer satisfaction. Please review our refund and exchange policy to understand your rights and obligations.

 

1. Refund and Exchange Eligibility

We offer refunds and exchanges within 10 days of your purchase. After this period, we cannot provide a refund or exchange.

To qualify for a refund or exchange:

• Condition: Items must be unused and in the same condition as received.
• Packaging: Items must be in their original packaging.
• Proof of Purchase: A receipt or proof of purchase is required.

Exclusions:

• Only regular-priced items are eligible for refunds. Sale items are non-refundable.
• Gift Purchases: If marked as a gift during purchase and shipped directly to you, a gift credit will be issued for the value of your return.

2. Exchanges

• We replace items only if they are defective or damaged.
• For exchanges, contact us at mike.lightcom@gmail.com and send your item to:
  487 Morgan Ct, Holland, PA, 18966.

3. Non-Refundable Items

The following items are not eligible for refunds:

• Gift cards.
• Certain health and personal care items.
• Items not in their original condition, damaged, or missing parts (unless caused by our error).
• Items returned more than 10 days after delivery.

4. Refund Process

Once your return is received and inspected, we will:

• Notify you via email of the receipt and the approval/rejection of your refund.
• If approved, process your refund and issue a credit to your original payment method within a specified time frame.

Partial Refunds:

• Items not in original condition or missing parts (not due to our error) may receive a partial refund.

5. Late or Missing Refunds

If you haven’t received a refund:

• Recheck your bank account.
• Contact your credit card company, as processing times may vary.
• If you’ve followed these steps and still haven’t received your refund, contact us at mike.lightcom@gmail.com.

6. Shipping for Returns

• Do not return products to the manufacturer. All returns must be sent to:
  487 Morgan Ct, Holland, PA, 18966.
• Customer Responsibility: Return shipping costs are your responsibility and are non-refundable.
  • If a refund is granted, return shipping costs will be deducted from the refund amount.
• Delivery Times: The time for an exchanged product to reach you may vary based on location.
• Shipping Disclaimer: We cannot guarantee receipt of your returned item.

If you have any questions or concerns, please contact us:

• Email: mike.lightcom@gmail.com
• Phone: (267) 506-7283

Thank you for choosing LightCom!

Last updated: February 12, 2025

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to all orders placed with us.

Shipping Time

• Delivery Time: 10-14 business days (excluding transit time for shipping).

Shipping Options

• Free Shipping within the U.S.

  • We offer free standard shipping on all orders within the United States.

• International Shipping

  • We ship to most countries worldwide.
  • For international orders, delivery times and costs vary based on the destination.
  • Some shipments may be fulfilled by third-party suppliers managing inventory.

Important Note:

Additional taxes, duties, or customs fees may apply depending on your country’s regulations. These fees are beyond our control and are the responsibility of the customer.

Contact Us

If you have any questions about this policy or need assistance with shipping details, please reach out to us:

📞 Phone: (267) 506-7283
📧 Email: mike.lightcom@gmail.com
🌐 Contact Form: www.lightcom-telecom.com

1. Ultimate Vandal Resistance: Features an IK10-rated heavy-duty cold-rolled steel housing with tamper-resistant fixings and a stainless steel armored cord to prevent intentional damage.

2. Superior Weather Protection: Certified to IP65 (NEMA 4X equivalent) standards, providing absolute protection against corrosion, wind-blown dust, rain, and high-pressure water jets.

3. Universal Integration: A single-platform design available in dedicated versions for Native SIP (PoE), Legacy Analog, or Wireless 4G LTE connectivity to fit any infrastructure.

4. Extreme Operating Range: Engineered for mission-critical stability in harsh climates, operating flawlessly from -40°F to 149°F (-40°C to 65°C).

5. Proven Industrial Reliability: Boasts a long-term MTBF (Mean Time Between Failures) exceeding 50,000 hours of continuous 24/7 operation.

6. Accessibility & Compliance: Equipped with an integrated Inductive Coupler as standard for Hearing Aid Compatibility (HAC), ensuring ADA compliance and accessibility for all users.

7. Certified Safety Standards: Fully compliant with CE, FCC, RoHS, and ISO9001 standards, guaranteeing technical readiness for government, transit, and industrial projects.

Frequently Asked Questions

• Can this phone handle extreme weather conditions?
  Yes, the phone meets the IP65 standard, providing protection against dust ingress and water, making it suitable for indoor and outdoor environments.

• Is this phone vandal-proof?
  Absolutely. Its robust stainless steel construction with anti-vandal handset and cord are engineered to resist damage in high-risk environments.

• Can I install the phone myself?

                 Yes! Designed for flush mounting, the phone comes with                          clear instructions for easy installation.

• What’s the delivery timeframe?
  Standard delivery is 10–14 business days, with expedited shipping options available upon request.  Expedited shipping options are available. Element: We partner with trusted carriers to ensure timely and secure deliveries worldwide.

• What is the length of the handset cord?
  The standard length of the handset cord is 32.7 in (83 cm), providing flexibility without tangling. Longer or shorter cords are available upon request. This feature is tailored to industrial environments, where mobility and durability are critical.

• What comes with the device?
  Special key for opening the case and bolts for fastening + antenna and power supply for 4G model.

• What payment methods do you accept? We accept all major payment methods, including credit cards, PayPal, wire transfers, and purchase orders for business accounts. Transactions are processed securely, and invoices are provided for your records.

• Railway
• Marine applications
• Tunnels
• Underground Mining
• Firefighters
• Industrial
• Prisons and Jails
• Parking lots
• Hospitals
• Guard Stations
• Police stations
• Bank halls
• ATM machines
• Stadiums
• Inside and outside building etc. 

1. Vandal-Resistant Phone
2. Handset with armored cable
3. Torx security key
4. Antenna and power supply for 4G model

• Key lockable latch
• 2,3,4 buttons
• LCD display
• No buttons (The phone will dial a pre-programmed number when the рфтвыуе is lifted)
• Flash beacon
• Horn loudspeaker
• Upper & lower internal mounting plates
• Flat label area or custom embossed logo
• Vandal resistant screws for upper mounting plate
• Noise-absorbing hood
• Weather proof pole