top of page

BACnet troubleshooting and Fixing Faulty Devices in BMS Networks

  • Writer: Mikhail Strashnov
    Mikhail Strashnov
  • Apr 9
  • 2 min read

In Building Management Systems (BMS), devices like Rooftop Units, Air Handlers, and lighting controllers rely on seamless communication. However, a single faulty device can disrupt the entire network, causing unexpected failures.


⚠️ The Problem: One Bad Device Can Take Down Everything, The solution: Easy BACnet troubleshooting

Imagine this: You arrive at a site where the entire BMS network is down. After hours of troubleshooting, you discover that one single device – damaged by corrosion or another issue – is preventing all others from working.

This problem is especially common with devices communicating over BACnet, Modbus, or similar protocols. The hardest part? Bacnet troubleshooting or Finding that one faulty device in a large system!


🔍 Step-by-Step: How to Find the Problem Device Quickly

For new technicians, a complete network failure can be overwhelming. But with this method, you’ll find the issue fast:

1. Start at the Source: Disconnect all devices except for the first one connected to the controller.

2. Check Communication: Does this first device communicate properly? If yes, move to the next step.

3. Reconnect Devices One by One: Gradually add each device back into the system, testing at every step.

4. Find the Culprit: When adding one specific device causes failure, you’ve found the problem!

This simple but effective process prevents wasted time and gets the network running faster.


Pro Tip: Proper Cable Labeling Saves Time!

One huge factor that speeds up troubleshooting? Clearly labeled cables. When cables are properly marked, you can quickly isolate and test each device.


Without labels = A frustrating guessing game

With labels = A fast, easy fix

If your cables aren't labeled yet, make it a priority! It will save hours in future troubleshooting.


Conclusion: Quick Fix, Big Impact

One faulty device can crash an entire BMS network – but with a step-by-step approach, you can identify and fix it fast.

✔️ Follow a structured troubleshooting method

✔️ Label your cables for future ease

✔️ Save time and frustration on every job


🚀 Need expert help with your BMS system? LightCom Inc specializes in service and troubleshooting for industrial communication networks. We help businesses save time and money by keeping their systems running smoothly.


📞 Contact LightCom Inc today – let’s keep your BMS network reliable and efficient! 🔧💡



Bacnet troubleshooting

Comments


Fast Inquiry 

Thank you!

weatherproof phone

© 2025 LIGHT COM

CONTACT

487 Morgan Ct, Holland, PA, 18966

  • LinkedIn
  • Instagram
  • Facebook

WORKING HOURS

Monday to Friday: 9:00 a.m. - 6:00 p.m

Sat: 09:00 - 13:00

​Sun.: Closed

LEGAL

Legal

Privacy Policy

bottom of page