Elevator Telephone
Elevator Safety Communication: Reliable Emergency Elevator Telephone for Any Situation
Every elevator must have a reliable emergency elevator telephone to ensure passenger safety and compliance with regulations. Our elevator telephones provide clear, instant communication with emergency services, maintenance teams, or building security.
These enclosures are strong and resist vandalism. They provide clear audio and are reliable. Their mean time between failures (MTBF) is 50,000 to 65,000 hours.
Why an Elevator Emergency Telephone is Essential
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Mandatory by Law – ASME A17.1 and ADA regulations require functional emergency communication systems in elevators.
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Instant Emergency Response – Enables passengers to call for help in case of entrapment or malfunction.
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Clear Audio in Noisy Environments – High-quality noise-canceling microphones ensure clear communication.
Where should we install elevator telephones?
​1. Inside Elevator Cabins
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Located at an accessible height per ADA requirements.
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Must include hands-free operation or a handset that connects automatically to emergency contacts.
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Often integrated into the elevator control panel.
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2. Elevator Machine Rooms & Hoist ways (Required in high-rise buildings)
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Machine Room Phones: These are important in buildings taller than 4-5 stories. They help maintenance staff talk to building security or emergency responders.
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Hostway Phones: Installed inside elevator shafts for worker safety.
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Disaster Preparedness: Provides emergency communication in case of a power failure or maintenance accident.
How to Choose the Right Elevator Phone?
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1. Connection Type
We offer four communication options to fit any building’s infrastructure:
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Analog (POTS) – Connects to a traditional telephone line and receives power from the same line.
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VoIP (SIP) – Uses Ethernet to connect to a SIP server, powered via PoE or a local adapter.
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GSM/4G – Works with a SIM card from a cellular provider, ideal when no wired infrastructure is available.
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Wireless Solutions – Reduce cabling costs and provide flexibility in older or remote buildings.
2. Phone Design & Durability
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Vandal-Resistant: IK10-rated enclosures withstand high-impact damage.
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Corrosion-Proof Materials: Stainless steel front panels resist rust and deterioration.
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Custom Branding Available: Add company logos, labels, and custom button inscriptions.
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3. One-Touch Emergency Calling
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Single-Button Call System: Immediate connection to emergency responders with one press.
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Handset Models: Automatically dial a pre-programmed number when picked up.
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Programmable Speed Dial: Ensures calls go directly to security or maintenance.
Additional Safety Features & Accessories
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Loudspeakers – For public announcements in elevator areas.
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Flashing Beacons – Alerts hearing-impaired passengers to an active emergency call.
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Solar-Powered Options – Suitable for GSM/4G models in areas without direct power access.
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Noise-Canceling Microphones – Maintain clarity in machine rooms and busy lobbies.
Why Choose Our Elevator Telephones?
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Meets US Safety Standards – Compliant with ADA, and local building codes.
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Reliable & Long-Lasting – 50,000-65,000 hours MTBF ensures continuous operation.
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Cost-Effective Installation – Wireless GSM/4G models eliminate the need for PBX setup and extensive wiring.
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Browse Our Models Below & Ensure Your Elevators Meet Safety Standards!
Q1. Can the emergency elevator phones work without a wired network? Yes. These are cellular elevator phones that use GSM/4G connectivity, making them suitable for locations where wired lines are unavailable or impractical, such as older buildings or remote sites.
Q2. Are elevator emergency phones legally required? In most regions, elevator emergency phones are required to meet building codes and elevator safety standards (such as ASME and ADA compliance), ensuring passengers can request assistance at all times.
Q3. How do emergency elevator telephones improve passenger safety? They provide immediate two-way communication during entrapments or malfunctions, typically via one-touch dialing and hands-free operation, often connected to security or monitoring centers.

Q4. How are elevator telephone systems managed in large buildings? Multiple elevator phones are integrated into a centralized monitoring or security system, using analog, VoIP, or cellular connections, depending on the building’s infrastructure.
Q5. Can elevator emergency phones be customized? Yes. Customization options may include branded panels, button labeling, hands-free or handset models, visual alerts for hearing-impaired users, and integration with security or fire alarm systems.


































