Reliable industrial telephones for extreme conditions
Analog, SIP, 4G: Industrial Rugged, Reliable Phones for Every Environment, from Oil & Gas, and mining to hotels and transport infrastructure
Our Products
About Us
Keeping You Connected, No Matter What
Hi, my name is Mike, I am the CEO of LightCom. Over 20 years ago, we faced a problem. We needed a tough, industrial phone—one that could handle extreme conditions without failing. But when we looked at the U.S. market, we found only two choices: overpriced, high-end models or cheap, unreliable ones. There was no middle ground—no truly durable, well-made phones at a fair price.
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That’s when we decided to change things. We partnered with a top manufacturer in Hong Kong and created LightCom—a brand built on one simple idea: ultra reliable, industrial-grade communication at a price that makes sense.
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But we didn’t stop there. As we worked with businesses, we saw they needed more than just rugged phones. They needed smarter, safer, and more connected workplaces. So, we expanded—offering Building Management Systems (BMS), video surveillance, access control, and advanced network solutions.
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Today, we’re proud to be the go-to partner for companies that can’t afford communication failures. Whether you need a weatherproof phone for an oil rig, a vandal-proof intercom for a factory, or a complete security system for your building, we’ve got you covered.
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At LightCom, we believe connection is everything. And we’re here to make sure you never lose it—no matter where you are, no matter the conditions.
Our phones are built to last
Engineered to withstand the toughest conditions, our phones deliver unmatched durability and reliability for industries like oil and gas, mining, and construction.
Corrosion-resistant handsets and robust aluminum casings protect against environmental damage, minimizing the risk of failure. With a 65,000-hour mean time between failures (MTBF), you can rely on our devices to provide continuous performance, even in the harshest settings.
Crystal Clear Communication in Noisy Areas
Stay connected even in the noisiest environments. Our devices ensure crystal-clear communication with powerful ringer volumes and advanced noise-canceling technology.
For high-decibel workplaces, visual alerts via flashing LED lights and an optional horn speaker provide reliable audio-visual notifications, so you never miss an important call—even in the most challenging conditions.
Universal Connectivity
Ensure uninterrupted communication, no matter the environment. Our versatile telephones adapt to any system infrastructure—whether analog or modern IP-based setups—and even operate in remote locations without pre-existing networks.
With integration notes for AVAYA and other top-tier PBX systems, implementation is streamlined, saving you time and ensuring maximum compatibility. Trust our solutions to keep your operations connected when it matters most.
Customization
Make our devices a seamless part of your operations. With our customization services, you can adapt every detail to align with your design standards or safety protocols.
Whether it's a bold red casing for high visibility, green flashing lights for specific alerts, or tailored engravings for clear identification, our solutions ensure your equipment meets your unique needs.
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Even the length of the handset cable can be adjusted to enhance usability and workflow efficiency. Let us help you create communication devices that work perfectly for your environment and branding.
Services
Rely on us to simplify your operations. We provide tailored solutions with expert guidance to ensure you get the right equipment and accessories, such as power systems or soundproof hoods, for your needs.
With worldwide delivery and 24/7 technical support, you can trust us to minimize downtime and keep your systems running smoothly. Our certification services ensure compliance, and we offer dedicated support for partners and resellers to help them succeed. Wherever you are, we deliver reliable, customized communication solutions.
24/7 Tech Support
Worldwide Delivery
Customization and Integration
Partners and resellers
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Tested and Trusted by Leading Industries
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How long is the power cord? Is it hardwired?Analog phones: The standard power cord is a two-core wire, 3.3 ft (1 m) long. Longer cords are available upon request (over 9.8 ft (3 m) may have an extra fee). 4G phones: The power cord is 1.6 ft (0.5 m), and the antenna cable is 6.6 ft (2 m). Longer power cords are available upon request.
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Does the phone have a battery backup for non-solar installations?Yes, the 4G phone can have a built-in battery. Due to space limits, the max battery capacity is 6AH, providing 3-5 days of standby time.
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How long is the handset cord?LC200 series: Default 32.7 inches (83 cm). Other lengths available upon request. LC100 series: Without door cover: 32.7 inches (83 cm). With door cover: 11.8 inches (30 cm).
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What certifications do your explosion-proof models have?Our explosion-proof phones are ATEX and IECEx certified: ATEX: Mainly for the European market. IECEx: International certification for use in explosive environments, suitable for the global market.
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Does the phone enclosure with the door stays closed with only a magnet?Yes, a strong magnet keeps the door securely closed while allowing quick emergency access. We also offer optional mechanical locks.
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Can the SIP phone’s loudspeaker be used for public announcements without lifting the handset?Yes. Let us know before ordering, and we’ll pre-install the necessary software at no extra charge (unless custom features are required).
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Do you have vandal-proof VoIP phones that support TLS 1.2 encryption?Yes, all our SIP phones support TLS 1.2 encryption.
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Is the horn for 4G model only used to hear the phone ring? Can we talk and hear the phone call through the speaker inside the enclosure?By default, the external 30W horn is used only to amplify the ringtone for incoming calls. The voice communication is handled through a separate 2W speaker located inside the phone enclosure. If you require the entire conversation (both ringtone and voice) to be output through the external horn, a software modification of the 4G phone is required. Please note, this customization will incur an additional fee.
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Can I order the phone in a custom color like blue, green, or black?Yes, we offer custom colors. Email us or use the contact form to request a specific color.
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Can I shorten the handset cord myself?Yes. Open the phone casing, loosen the screws holding the cord, and retract up to 3.9 inches (10 cm) inside. This will shorten the exposed cord to 11.8 inches (30 cm).
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Can I add a custom inscription on the enclosure?Yes, we offer silk-screen printing for custom inscriptions. Contact us for details.
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How can I increase the volume of an analog phone with the keypad?Pick up the handset and dial *#9999#34X#, where X = 1-4 (default is 3). A "dudu" sound confirms the volume change.
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How can I get the setup guide and data sheet for the phone?Email us or use the contact form, and we’ll send you all necessary documents.
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How does the phone detect when the handset is placed back?We use a magnetic hook switch with no moving parts, ensuring high reliability.
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How to program an analog phone if it is a model with one button for emergency call?Here’s a simple guide for programming an emergency call phone with one button: The programming instructions are included in the manual that comes with each phone provided by our company. Opening the Phone: First, open the phone’s casing to access the internal keyboard inside. This keyboard allows you to program the phone. Using the Internal Keyboard: Once the casing is open, you can use the internal keyboard to enter the phone number you want to be dialed when the button is pressed. Simply press the numbers on the keyboard, just like dialing on a normal phone. Programming via Another Phone: Alternatively, if the phone is connected to a phone system (PBX), you can program the phone by dialing a special code from another phone that is connected to the same system. This method also allows you to set the emergency number without opening the phone's casing. Saving the Settings: Once the number is entered, make sure to save the settings. For some phones, this happens automatically. For others, you may need to press a specific key to save. Test the Phone: After programming, test the phone by pressing the emergency button to ensure it calls the correct number. That’s it! You now have a programmed phone for emergency calls!
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What type of SIM cards do your 4G and GSM phones require—micro SIM or mini SIM?4G phones required micro SIM, GSM (2G) phones is mini SIM.
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How can we get a tax-free price if our organization has a Tax Exemption?Email us or use the contact form on our website. Provide the product model, quantity, and shipping address. Attach your tax exemption certificate, and we’ll send you a tax-free payment link.
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Which countries do you ship to?We ship worldwide, including the USA, Canada, Germany, UK, Spain, Italy, France, Turkey, Ukraine, Russia, Kazakhstan, India, Indonesia, Korea, Australia, New Zealand, Brazil, Chile, Mexico, Colombia, Vietnam, and South Africa. For specific countries, contact us.
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Can aluminum phones be used in chemically aggressive environments?Our epoxy-coated aluminum phones can handle mild acids and salts but not strong acids or alkalis. For highly corrosive areas, we recommend stainless steel or special plastic models from our catalog.