Thank you for shopping at Light Com!

We offer refund and/or exchange within the first 10 days of your purchase, if 10 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at mike.lightcom@gmail.com and send your item to: 487 Morgan Ct, Holland, PA, 18966.

Exempt Goods

The following are exempt from refunds:

Gift cards

Some health and personal care items

Partial refunds are granted

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 10 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at (email and or phone number)

Shipping

Please do not send the product back to the manufacturer. It must be sent to the following Address 487 Morgan Ct, Holland, PA, 18966.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.

Ready to ship time: 10 business days (not including shipping within the US and Canada)

Shipping & Delivery Policy

Last updated January 17, 2024

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What is my shipping & delivery options?

In-Store Pickup.

In store pickup is available for all purchases. Pickups are available Monday - Friday, 9:00 AM - 6:00 PM. We offer various shipping options. In some cases a third party supplier may be managing our inventory and will be responsible for shipping your products.

Free shipping.

We offer free standard shipping on all orders.

Do you deliver internationally?

We offer international shipping to the following countries: Canada.

Free standard shipping is valid on international orders. Please note we may be subject to various rules and restrictions in relation to some international delivers, and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs and taxes.

How can you contact us about this policy?

If you have any future questions or comments, you may contact us by:

• Phone: (267)5067283
• email: mike.lightcom@gmail.com
• Online contact form: www.lightcomtelecom.com

★ Material :  Impact-resistant engineering plastic

★ High sound quality

★ ATEX/IECEX

★ Weather Resistance :  IP66